MEGA Hickman Returns & Exchanges Policy

At MEGA Hickman, we want you to be as excited about your purchase as we are! If something isn’t quite right, we’re here to help you get it sorted.

1. The 30-Day Window

You have 30 days from the date of delivery or in-store purchase to return or exchange your items. To be eligible, items must be:

• Unused, unwashed, and in the same condition you received them.
• In the original packaging with all tags attached.
• Accompanied by a valid receipt or order number.

2. Promotional & Sale Items

We love a good deal, but special rules apply to our promotions:

• Standard Sale Items: Eligible for exchange or store credit only, unless otherwise stated.
• “Final Sale” / Clearance: Items marked as “Final Sale” at the time of purchase cannot be returned or exchanged.
• Bundle Deals: If you’re returning part of a “Buy One, Get One” or a discounted bundle, the refund will be adjusted to reflect the full price of the items you choose to keep.

3. How to Start Your Return

• In-Store: Bring your item and proof of purchase to any MEGA Hickman location for an immediate exchange or refund.
• Online: Visit our Online Returns Portal [Link] to print a prepaid shipping label. Please note: A flat return shipping fee of $14.00 will be deducted from your refund.

4. Refunds

Once we receive and inspect your item, we’ll process your refund to your original payment method within 5–7 business days.

Note: Original shipping charges are non-refundable.

5. Damaged or Defective Items

If we dropped the ball and sent you something less than perfect, please contact us at m within 48 hours of delivery. We will make it right at no cost to you!